Privacy Policy
Last updated: July 2026
This Privacy Policy explains how we (Medika Web, "we") collect, use, and protect your data when you visit our site or contact us. We are the data controller under GDPR and the "business" under CCPA/CPRA.
1. Information we collect
- When you submit the contact form, we collect your name, email, practice type, and message.
- Our hosting provider logs limited technical data (IP, browser, pages, timestamps) to deliver and secure the site.
We don’t use tracking cookies. See our Cookie Policy.
2. How we use your information
- To respond to your enquiry and provide requested services.
- To operate, secure, and maintain our website.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent and/or pre-contract steps when you contact us.
- Legitimate interests to operate our site, secure it, and respond to enquiries.
- Legal obligation where we must retain or disclose data.
4. Who we share data with
We use trusted providers (processors) who act on our instructions:
- Cloudflare — hosting, CDN, and security.
- Resend — delivery of contact-form emails.
- Google LLC — web font delivery.
- Cal.com — scheduling (only when opening the calendar).
We don’t sell or share data for behavioral advertising.
5. International transfers
We operate from the EU and serve US clients. Data may be processed in the EU/US with safeguards like SCCs where required.
6. Data retention
Contact-form submissions are kept only as long as needed, then deleted or anonymized.
7. Your rights (GDPR)
If in the EU/EEA/UK, you may access, rectify, erase, restrict, or object to processing, and request data portability. You can also lodge a complaint with your supervisory authority.
8. Your rights (California — CCPA/CPRA)
California residents may request collected data, deletion, corrections, and opt out of "sale" or "sharing." We do not sell or share data and won’t discriminate for exercising these rights.
9. How to exercise your rights
Email info@medikaweb.com; we’ll respond within legal timeframes.
10. Changes to this policy
We may update this policy. The "last updated" date shows the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com